The Retailer at chain or external controlling body level (Buying Group or Industry Peer Group) can perform the following functions, providing their privileges allow them to:

• Retailer product maintenance automatically performed.


• Retailer turnover, profit or transaction numbers for charging purposes just happen.


• Retailer & user invoicing automatically based upon the “users” activities.


• Stakeholder performance including retailers, reporting.Information to determine if retailer mix is right.


• Statistics on retail & other airport centric activities (multiple site).


• Franchise monitoring.


• Generate franchise invoices


• Franchise registers – terms and reviews


• Monitor franchisee sales directly, secure tamper proof store sales reporting


• Debtors – global or company or store level. Master/Slave accounts supported.


• Creditors – global or company or store level. Master/Slave accounts supported.


• Inventory Management – can allow or prevent stores from creating items or changing any individual element to the item record.


• Pricing matrices by Supplier and department.


• Global price changes, differing prices in different stores supported with centralised control.


• Automatic import and product master update direct from supplier provided information. With automatic updating to affected stores with grace period for local stores changes if allowed.


• Centralised purchase order consolidation from individual store orders, forwarding to suppliers and processing of the stock receipt at store level. Centralised buying and allocation to stores.


• Centralised control of “big ticket” items by requisition alerting authorisation via the Internet


• Loyalty schemes (company or global) including email, SMS server capabilities


• Marketing schemes (company or global) including email, SMS server capabilities


• SMS and email clients or potential clients with offers & promotions or specials selecting based on their preferences, survey results and actual purchasing behaviour. Monitor the results of marketing and loyalty based campaigns.


• B2C – operator to stakeholders customer orders – collect at kiosk or over Internet, process at store, notify customer by email or SMS, customer collect or home delivery payment with invoice/receipt at POS. (optional)


• B2B – operator to suppliers (optional)


• Multi-lingual support dependent by operator login and store.


• Multi currency support with standardisation to host country currency for comparative reporting; local companies or stores are reported in local currency with ability to report in host currency.


• Customer self serve – multimedia kiosk support. Multi-function kiosk can be used for example for recipe select & print, instructions to clients, customer ordering, loyalty enquiries, sport tipping, etc.


• Informediary – to both customers & stakeholders (Vision).


• Connectivity to other stores/chain using portal technology forming closer ties, if desired.


• An automated technology service.


• Existing POS packages can be interfaced to full portal functionality in less than 5 days using XML.


• Drill-down from a store’s summary department level to the actual transaction.


• All transactions at each store are date/time stamped.


• Become your own EFTPOS switch over TCP/IP for all your stores (depends on EFTPOS network).


• Define your trading week and trading hours including from say 5am to 5am the next day.


• Integrate to Oracle financials.


• VISION - Advertising & Marketing support and control to Stores from HO with local store insertions and special promotion local or global. Supports customer displays and large format plasma/LCD screens.


• MULITVENDOR support.


• Surveys set up and conduct your own or centrally controlled customer feedback surveys.


• Marketing – market to anyone using SMS and email without the person being a loyalty member & track how offers perform.


• Plus more …..